Frequently Asked Questions - Physio Seven Hills

Physiotherapy is a healthcare profession that helps restore movement and function when someone is affected by injury, illness, or disability. It can also prevent future injuries and improve physical performance.

No, a referral is not required to see a physiotherapist privately. However, if you are claiming through Medicare (EPC), DVA, WorkCover, or CTP, a referral from your GP is required.

We treat a wide range of conditions, including:

• Back and neck pain
• Sports injuries
• Post-surgical rehab
• Work-related injuries (WorkCover)
• Joint pain (knee, shoulder, hip)
• Muscle strains and sprains
• Neurological and vestibular conditions

Yes, we accept Medicare Enhanced Primary Care (EPC) referrals. Patients are entitled to up to 5 sessions per calendar year, partially subsidised by Medicare.

Yes, Prime Function Physio is a WorkCover and Compulsory Third Party (CTP)-approved provider. We offer rehabilitation programs tailored to workplace and motor vehicle accident injuries.

Please bring:

• Any relevant referral letters
• Imaging results (X-rays, MRIs, etc.)
• Medicare card or private health fund card
• Comfortable clothing that allows movement

Initial consultations typically last 45 minutes, and follow-up appointments are around 30 minutes, depending on your condition and treatment plan.

Yes, we have HICAPS available. You can claim your rebate immediately, and just pay the gap (if any).

You can:

• Book online via our website
• Call our clinic directly on 0404 705 939
• Walk in and speak to our team at our Seven Hills location